Key Responsibilities:

1. Facility Operations & Management

• Oversee the daily operations of the healthcare facility, ensuring smooth and efficient workflows.
• Develop and implement policies and procedures to enhance patient care and administrative functions.
• Coordinate with medical staff, nurses, and support teams to optimize service delivery.

2. Compliance & Regulatory Adherence

• Ensure the facility complies with healthcare regulations, accreditation standards, and legal requirements.
• Maintain up-to-date knowledge of healthcare policies and industry best practices.
• Conduct regular audits and quality assessments to improve facility performance.

3. Financial & Budget Management

• Develop and manage budgets, monitor expenses, and ensure cost-effective operations.
• Oversee billing, insurance claims, and revenue cycle management.
• Identify opportunities for financial growth and operational improvements.

4. Human Resource Management

• Recruit, train, and supervise healthcare staff, ensuring proper staffing levels and performance management.
• Foster a positive work environment by promoting teamwork, professional development, and employee well-being.
• Implement staff training programs to enhance service quality and compliance.

5. Patient Experience & Quality Improvement

• Enhance patient satisfaction by ensuring high-quality care and efficient services.
• Address patient concerns and resolve complaints in a professional and timely manner.
• Implement initiatives to improve patient safety, infection control, and overall healthcare quality.

6. Technology & Data Management

• Oversee electronic health records (EHR) management and ensure data security.
• Utilize healthcare analytics and reporting tools to improve decision-making.
• Implement digital solutions to enhance patient engagement and operational efficiency.